What Is Japan’s “2024 Problem”? – The Transportation Industry Faces Labor Shortages, Working Hours, and Wage Challenges

What Is Japan’s “2024 Problem”? – The Transportation Industry Faces Labor Shortages, Working Hours, and Wage Challenges

In April 2024, the enforcement of the revised Work Style Reform–Related Law is expected to deal a significant blow to Japan’s transportation industry — a situation widely referred to as the “2024 Problem.”

The trucking industry has long struggled with chronic driver shortages and low wages. However, the revised law, which limits truck drivers’ overtime to 960 hours per year, is expected to impose even greater challenges. This article highlights previous reports on this pressing issue.

The “2024 Problem” Impacting the Transportation Industry

The “2024 Problem” refers to a series of issues anticipated to arise in the trucking industry following the enforcement of the Work Style Reform–Related Law in April 2024. Specifically, it is expected to lead to outcomes such as declining profits for transport companies, reduced income for drivers, and rising freight costs paid by shippers.

Under the newly revised Work Style Reform–Related Law, the maximum annual overtime for drivers will be capped at 960 hours. While this will reduce working hours for many truck drivers, it is also expected to exacerbate the industry-wide driver shortage and reduce income for drivers who previously relied on overtime pay — potentially dealing a significant blow to both workers and transport companies.

To avoid the so-called “2024 Problem,” the logistics and transport industry is racing to secure manpower, strengthen collaboration among companies, and develop new technologies. This article highlights the current state of the industry and various efforts being made to address these challenges, drawing from past reports.

Even “Tsukimi Soba,” the Worker’s Ally, May Be Affected — Four Risks to the Supply Chain

Since the 2020s began, the risks facing the transportation industry have come under increasing scrutiny. In addition to disruptions in global supply chains caused by U.S.–China tensions and the COVID-19 pandemic, a growing concern is the worsening labor shortage. With the enforcement of the revised Work Style Reform–Related Law in 2024, restrictions on drivers’ working hours are expected to make it difficult to maintain traditional long-haul routes — routes that depended on operating a single truck for extended periods — and to intensify the shortage of available drivers.

A Logistics Crisis in 2025? What’s Needed to Build a Sustainable Logistics System

According to Mr. Hitoshi Horio, a member of the Ministry of Land, Infrastructure, Transport and Tourism’s Comprehensive Logistics Policy Committee, addressing the 2024 Problem requires company executives to develop a strong sense of crisis. To achieve this, it is essential to repeatedly communicate and raise awareness of the real issues faced on the ground, transcending boundaries between industries and across the supply chain.

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JAL and Yamato Team Up to Reintroduce Cargo Planes – A “Trump Card” Against the 2024 Problem

In preparation for the 2024 Problem, new initiatives are being launched. For example, major logistics company Yamato Holdings has partnered with Japan Airlines (JAL) to begin operating dedicated cargo aircraft starting in April 2024. Using three small freighters, the service will connect Tokyo with Hokkaido, Kyushu, and Okinawa, with each aircraft capable of carrying the equivalent load of five to six 10-ton trucks.

Restructuring in the “Zombie” Logistics Sector – SBS Seeks a Double Win Through M&A

Some companies are trying to overcome the crisis through mergers and acquisitions within the logistics industry. SBS Holdings, founded by Masahiko Kamata, a former executive of Sagawa Express, is aggressively acquiring small and mid-sized delivery companies to expand its distribution network. This strategy aims to secure more drivers and develop new business partners and clients.

Quantum Technology in the Field – NEC Fielding Cuts Delivery Costs by 30%

To address challenges in the transportation industry, NEC Fielding (based in Minato, Tokyo) is developing new technologies. The company is using “Vector Annealing,” a pseudo-quantum technology that simulates quantum computer–level high-speed calculations on conventional supercomputers, to accelerate complex optimization calculations such as delivery item and route combinations. Verification tests have shown that the technology can shorten route planning times and improve emergency delivery efficiency, with potential cost reductions of around 30%.

JR Freight President Inukai: “We Want to Maintain the Current Rules with JR Passenger Companies”

President Inukai of JR Freight stated that the company intends to maintain the existing framework and operational rules with JR passenger rail companies, emphasizing stability and continuity in freight transport operations amid ongoing changes in the logistics environment.

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Mr. Arata Inukai, who became president of JR Freight in June 2022, is also paying close attention to the 2024 Problem.
A freight train, operated by a single driver, can carry as much cargo as 65 trucks,” he noted, expressing his intention to contribute—through the company’s operations—to improving the working conditions and lives of long-distance truck drivers, as well as alleviating the driver shortage.

In Conclusion

The 2024 Problem poses a serious challenge to Japan’s transportation industry. Solving it requires addressing the chronic shortage of truck drivers, but attracting new workers will not be easy for a sector long characterized by low wages and long working hours.
While companies are beginning to respond through partnerships and technological innovations, 2024 is fast approaching. The future of Japan’s logistics industry—an essential pillar of the national economy—will need to be watched closely.

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