The booking form allows customers (buyers, distributors, or partners) to schedule appointments with our support team or arrange factory visits. It streamlines the process by collecting essential details, ensuring the right department is contacted, and confirming a convenient time for meetings or tours. This helps us prepare effectively for your needs, whether it’s addressing inquiries, discussing purchases, or showcasing our factory operations.

Who Uses the Form:

• Buyers: Individuals or businesses purchasing products who need support or want to visit the factory.
• Distributors: Partners seeking to discuss logistics, contracts, or tour production facilities.
• Factories/Partners: Other manufacturers or stakeholders arranging meetings for collaboration or inspections.

Step-by-Step Instructions:

1. Access the Form: Visit our website or app and locate the “Book an Appointment” or “Factory Visit” section.
2. Select Purpose: Choose the purpose of your visit:
   • Support Meeting: For inquiries (e.g., product details, pricing, technical support).
   • Factory Visit: To tour the production facility and observe operations.
3. Choose Department (if applicable): Select the relevant team, such as:
   • Sales (for buyers/distributors).
   • Technical Support (for product issues).
   • Factory Management (for tour requests).
4. Pick Date and Time: View available slots and select a date and time that suits you. Factory visits may have specific tour schedules.
5. Enter Personal/Business Details: Provide:
   • Full name and company name (if applicable).
   • Email and phone number for confirmation.
   • Buyer/Distributor ID (if provided).
6. Specify Request Details: Describe your needs, e.g.:
   • For support: “Need pricing details for bulk orders.”
   • For factory visits: “Interested in touring the assembly line.”
   • Include any special requirements (e.g., number of visitors, specific areas of interest).
7. Review and Submit: Double-check your details, selected department, purpose, and appointment time. Click “Submit” to book.
8. Confirmation: You’ll receive an email or app notification with:
   • Booking reference number.
   • Date, time, and location (or virtual meeting link).
   • Instructions (e.g., factory visit safety guidelines or ID requirements).

Additional Notes:

• Factory Visits: Visitors must follow safety protocols (e.g., wear provided gear). Tours are guided and may be limited to specific areas.
• Rescheduling/Cancellation: Use the confirmation email link or contact us at least 24 hours in advance.
• Support: For form issues or urgent requests, email [support@email.com] or call [support number].

This form ensures your visit or meeting is well-coordinated, saving time for both you and our team.